Workers Are Not Machines

hard-timesStephen says to Bounderby: ‘Rating ’em as so much Power, and reg’latin ’em as if they was figures in a soom, or machines: wi’out loves and likens, wi’out memories and inclinations, wi’out souls to weary and souls to hope – when aw goes quiet, draggin on wi’ ’em as if they’d nowt o’ th’ kind, and when aw goes onquiet, reproachin ’em for their want o’ sitch humanly feelins in their dealins wi’ yo….’

Basically, workers are not machines, a point that accountants and efficiency experts today would do well to remember. Later, Louise visits Stephen. ‘For the first time in her life Louisa had come into one of the dwellings of the Coketown Hands; for the first time in her life she was face to face with anything like individuality in connection with them. She knew of their existence by hundreds and by thousands. She knew what results in work a given number of them would produce in a given space of time. She knew them in crowds passing to and from their nests, like ants or beetles. But she knew from her reading infinitely more of the ways of toiling insects than of these toiling men and women.’

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